Shipping policy
At Me & You, we ensure that every gift is packed with care and delivered safely to your loved ones. Please read our shipping policy below.
π Shipping Coverage
- We currently ship across India
- International shipping is not available (for now)
β±οΈ Order Processing Time
- All orders are processed within 1β3 business days
- Customized and handmade orders may take 2β4 days for preparation
π Once your order is ready, it will be dispatched immediately
π¦ Delivery Time
-
Estimated delivery time:
- Metro cities: 2β4 business days
- Other locations: 3β7 business days
-
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
πΈ Shipping Charges
- Shipping charges are calculated at checkout based on location
- We may offer free shipping on selected products or offers
π Order Tracking
-
Once your order is shipped, you will receive:
- Tracking ID via WhatsApp / SMS / Email
-
- You can track your order in real-time
β οΈ Delays & Issues
- We are not responsible for delays caused by courier partners
- However, we will fully assist you in tracking and resolving the issue
β Incorrect Address
- Please ensure all details are correct while placing the order
-
We are not responsible for:
- Incorrect or incomplete address
- Failed deliveries due to wrong details
-
π In such cases, reshipping charges may apply
π¦ Damaged Packages
-
If your order arrives damaged:
- Contact us within 24 hours of delivery
- Share unboxing video + photos (mandatory)
-
π We will arrange a replacement or refund as per our policy
π Multiple Shipments
- In some cases, your order may arrive in separate packages depending on product availability
π© Contact Us
For any shipping-related queries:
- Instagram: @meandyou.live
Β